Gabriella Queen
& Sophia Zeng
4-weeks
Spring 2024
when they switched from leather to canvas satchels.
Age: 53
Experience: 24 years delivering mail on the East Hill of Kent, WA.
Inventory:
+ Scanner (Hazard alerts, route preparation, clocking in/out)
+ Route Keys (Open vehicles, drop boxes, street mail boxes)
+ Letter Mail (Standard letter sized mail, automated sort)
+ Odd Shaped (Magazines, bags, packages, manual sort)
+ Dog Spray (Special repellant for hazardous dogs)
Insights:
[KEY PROBLEMS]
COMFORT
Curent bag distributes weight on one shoulder.
WEATHER
Mail is susceptible to rain in the Pacific Northwest.
SAFETY
Carriers need protection from dogs & thieves.
[THE PROBLEM]
[DESIGN CRITERIA]
01 Adjustable
02 Durable
03 Technical
\
[PROCESS—ROUND 1]
[PROCESS—ROUND 2]
ALBEDO
What is it?
Albedo, named after it’s reflective 3M details, is a USPS mail carrier designed to adapt to a variety of weather conditions and workflow needs within the PNW.
Why?
USPS mail carrier bags are outdated—heavy, unbalanced, and lacking ergonomic support. They cause strain over long shifts and don’t accommodate modern delivery tools. The traditional materials used are outdated, offering limited weather resistance and durability. Our redesign focuses on comfort, weight distribution, and functionality to improve efficiency, reduce fatigue and increase weather resistance in the PNW.
Traditionally, mail carriers tuck mail under their arms for immediate deliveries on foot. The power mesh strap pouch provides a secure, hands-free solution— allowing mail carriers to use their scanner, open mailboxes, or hold more mail than previously possible.
03-ADJUSTABILITY
The mail carrier harness has 6 separate points of adjustability: the sternum strap, waist strap, two on the powermesh pouch and two more where the back of the harness meets the waist belt.
03-ADJUSTABILITY
The mail carrier harness has 6 separate points of adjustability: the sternum strap, waist strap, two on the powermesh pouch and two more where the back of the harness meets the waist belt.
The reflective daisy chain loop was chosen to provide modular attachment points, allowing users to adjust bag placement for optimal weight distribution and accessibility. Its reflective properties align with USPS visibility requirements, addressing both ergonomic and safety considerations.
04-MAGNETIC FLAP
We added magnetic inserts to the flap and interior of the bag for a secure yet easily accessible opening. The magnets keep the flap in place for prolonged access on sunnier days.
04-MAGNETIC FLAP
We added magnetic inserts to the flap and interior of the bag for a secure yet easily accessible opening. The magnets keep the flap in place for prolonged access on sunnier days.
Special thanks to my team—Gabrielle Queen and Sophia Zeng—and our awesome professor,
Barrett Willet.